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Valleyfield: 450-371-0321
Vaudreuil-Dorion: 450-455-8500
Mirabel: 450-974-5928
Gatineau: 819-773-4230
Trois-Rivières: 819-801-1278
Boucherville: 450-356-1666
Virtual services : 450-455-8500 (1-866-222-6735)

Social work

What is the role of a social worker?

Social workers support individuals, couples, and families who are facing personal, relational, or social challenges. Their goal is to help you better understand your situation, identify your strengths, and develop practical strategies to restore balance and improve your well-being.

They work with people experiencing a wide range of challenges, including stress and anxiety, family difficulties, relationship issues, addiction, major life transitions, and concerns related to physical or mental health.

How can a social worker help you?

Social work is based on a collaborative approach. Rather than telling you what to do, the social worker helps you identify your needs, better understand the challenges you are facing, and find solutions that fit your unique circumstances.

Social workers are trained in human relationships, psychosocial intervention, and understanding the personal, family, and environmental factors that influence well-being. They help you strengthen your coping skills, build resilience, and develop effective strategies to navigate difficult situations.

When appropriate, they may also collaborate with other healthcare professionals to ensure a comprehensive and coordinated approach to your care.

What can you expect during a social work consultation?

Appointments typically last 50 minutes. During the initial consultation, the social worker takes the time to understand your situation, concerns, and the goals you would like to achieve.

Together, you will develop an intervention plan tailored to your needs. Depending on your situation, tools, exercises, or additional resources may be recommended to support your progress between sessions.

The frequency of follow-up appointments is determined collaboratively based on your needs, goals, and personal circumstances.

Common reasons to consult a social worker

  • Stress and anxiety management
  • Emotional support during difficult life situations
  • Family and parenting challenges
  • Support through major life transitions
  • Burnout, overwhelm, or psychological distress
  • Relationship and couple-related difficulties
  • Chronic pain management and adaptation to health conditions
  • Addiction and substance use concerns
  • Support for family members and caregivers
  • Parenting skills development

In-Clinic and Virtual Consultations

Social work services are available both in clinic and through virtual consultations. Virtual appointments provide secure and confidential access to professional support from anywhere in Quebec, all from the comfort of your home.